Description
Cisco SmartNet Total Care Onsite 8x5xNBD (CON-OS) – Email us for the lowest prices in Australia on Cisco SmartNET extended service agreements. We can issue Cisco service contracts for all your Cisco hardware devices, whether new or old, and irrespective of where you originally purchased your gear. Email us your device serial numbers today for a quick quote!
Cisco Smart Net Total Care offers the following capabilities for device-level support to help you reduce the risk of business interruptions caused by network issues. These capabilities help ensure that you get rapid response for service and can quickly identify your devices and their service coverage information in order to streamline your interaction with TAC support representatives.
The Cisco Technical Assistance Center is staffed by Cisco professionals certified in a broad range of Cisco products and technologies and service provider architectures. We provide you with access by phone, fax, or email 24 hours a day, 365 days a year and can assist you with product use, configuration, and troubleshooting issues.
Advance hardware replacement: With our customized hardware support service plans, you can have confidence knowing that your hardware can support your ongoing business needs. Cisco offers multiple service levels with different shipment options.
Software updates: Cisco provides OS software updates for your licensed feature set. Software releases and any supporting documentation are available through Cisco.com
Online self-help support: Cisco provides access to the Cisco Support website, which includes Cisco’s extensive knowledge library, software downloads, and support tools designed to help users resolve network issues quickly without opening a case.
Onsite support: Cisco is committed to providing professional, customer-focused support services in person at your location. Smart Net Total Care Onsite service includes installation of advance replacement parts.
Cisco Smart Net Total Care Service 8x5xNBD – Advance Hardware Replacement Service – Next-business-day delivery, 5 days a week
Cisco Smart Net Total Care Service 8x5x4 – Advance Hardware Replacement Service – 4-hour response, 5 days a week
Cisco Smart Net Total Care Service 24x7x4 – Advance Hardware Replacement Service – 4-hour response, 24 hours a day, 7 days a week
Cisco Smart Net Total Care Onsite 8x5xNBD – 8x5xNextBusiness Day Onsite Support Service
Network Direct –
Onsite support: Cisco is committed to providing professional, customer-focused support services in person at your location. Smart Net Total Care Onsite service includes installation of advance replacement parts.